1. Introduction

Welcome to Apex Logistics Hub (“Company,” “we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our logistics services.

2. Information We Collect We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address.

Shipment Details: Package content descriptions, tracking numbers, and delivery locations.

Payment Information: Credit/debit card details or other payment processing details.

Technical Information: IP address, browser type, operating system, and other related data collected when you access our website.

Communication Data: Any correspondence between you and us regarding our services.

3. How We Use Your Information We use your information to:

Process and manage shipments and deliveries.

Provide shipment tracking services.

Communicate with you about your shipments and account.

Improve our website, services, and customer experience.

Ensure compliance with legal and regulatory requirements.

4. How We Share Your Information We do not sell or rent your personal information. However, we may share your information with:

Third-Party Service Providers: Such as shipping carriers, payment processors, and IT service providers to facilitate our services.

Legal and Regulatory Authorities: Package content descriptions, tracking numbers, and delivery locations.

Payment Information: If required by law or to protect our legal rights.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

6. Your Rights and Choices You have the right to:

Access, update, or delete your personal information.

Opt-out of marketing communications.

Request a copy of your data.

Restrict processing under certain conditions.

7. Cookies and Tracking Technologies :

Our website may use cookies and tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect certain functionalities of our website.

8. Changes to This Policy :

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated “Effective Date.” We encourage you to review this policy regularly.